What we do?Operations is the practice area where disciplined approach and strong analytical tools allow to design effective solutions to operational issues on top of clients' agendas.
CRMOne of the areas where we have unique capabilities is Customer Relationship Management. We have cooperated with leading banks, pharmaceutical, healthcare and other companies to design most effective organizational structures and processes supporting CRM goals.
Why us?We have practical approach to process design which prioritizes deliverable's usability over its volume We are used to working side by side with IT counterparts and we understand their needs As management consultants we never lose sight of the big picture while solving complex operational problems |
Recently in OperationsDesign of all key processes for a new stock brokerage organization Design of CRM processes for a leading retail bank Design of functional specification in sales area for a leading healthcare company |
